HomeGlobal Support
Global 24/7 support network

Global Support

Wherever you are, ULifes offers multilingual support through multiple channels.

Contact us

Email support

Email [email protected] and we will respond within 24 hours.

Send email
Live support

Contact our support team through Telegram for real-time assistance.

Open Telegram
Community support

Join our Discord server to talk with community members and the official team.

Join Discord
Auto fulfillment
1–5 min
Delivered after on-chain confirmation
Email reply
< 24h
Prioritized during business days
Dispute handling
< 48h
Handled until resolution

Coverage & service hours

Asia Pacific
China, Japan, Korea, Southeast Asia
09:00–22:00 (UTC+8)
Europe
UK, Germany, France, Spain and more
09:00–18:00 (UTC+1)
North America
United States, Canada, Mexico
09:00–18:00 (UTC-5)
Middle East / Africa
UAE, Saudi Arabia, South Africa and more
10:00–20:00 (UTC+3)
Latin America
Brazil, Argentina, Colombia and more
09:00–18:00 (UTC-3)
Oceania
Australia, New Zealand
09:00–18:00 (UTC+10)

Supported languages

Simplified Chinese English Japanese Korean Spanish French German Russian Arabic Portuguese

Common questions

How soon will I receive my order?

Digital goods are usually delivered automatically within 1–5 minutes after payment confirmation. Blockchain payments may require network confirmations first.

Which payment methods do you support?

We support major cryptocurrencies such as USDT, ETH, BNB, and BTC across supported networks.

What if I did not receive the product?

Please check the order status page first. If nothing arrives after two hours, contact support with your order number and payment proof.

Can I request a refund?

Digital goods are generally non-refundable after delivery, but verified platform issues may qualify for compensation.

Still have questions?

Our support team is ready to help at any time.

Contact support